Computer Service Terms:

  • TSF Computers is not liable for any data loss. It is highly recommended that you back up your data on frequent basis. 
  • TSF Computers will not install and pirated software you had on your computer before. during a re installation of the operating system, we will only reinstall programs provided to us either through CD/DVD or online digital download. Must have a valid license.
  • TSF Computers has the right to hold on to any equipment until payment is received. We do not offer payment plans.
  • After 30 Days of nonpayment, TSF Computers will sell the equipment to make up for repair cost. It is your responsibility to provide us with correct information.
    • If your phone number changes let us not as soon as possible
    • If your phone broke please let us know an alternate contact (Another phone number or email address) as soon as possible.
  • Virus removal is guaranteed 2 weeks after pickup. If your computer still has the virus, we will take it back and remove it at no additional cost.
    • If your computer has any programs on it that could be the reason for the infections (bit torrent, u torrent, or any free P2P programs) this will void the warranty.
  • TSF Computers $25 diagnostic fee is removed if service is done on the system. If you refuse the service, you agree to pay the $25 diagnostic fee.

Web Hosting Service Terms:

  • TSF Computers is not liable for any data loss that occurs as result of server failure. You (the customer) are responsible for ensuring that your site is backed up.
    • JetBackup is available to all of our clients at no cost. What does this mean to you? Well, this means you can now access backups at your fingertips, on demand. At any time of your desire, you can now view your available backups within cPanel, and choose to either Download it to your computer, or to Restore the backup from the given backup snapshot. Within JetBackup, we are holding 3 retentions (up to the most recent 3 backup days). It’s like having a Time Machine, but for your website!
  • There will be NO adult content on our servers. Adult content servers require a license to operate and we here at TSF Computers do not provide that.
  • We strive to keep our servers up 100% of the time, but due to issue that are out of our hand, we cannot guarantee 100% up-time. With that said we do promise to keep it up on our end as much as possible, but weather, server failure, or maintenance is inevitable.
  • TSF Computers does offer a 7 Day full money back guarantee excluding payment fees! If you are not happy with the service within 7 days you can request for a refund, no questions asked. This does qualify on Re-seller Packages. Reseller, Master, Alpha accounts do qualify for the 7-day money back guarantee.
  • Server abuse such as Nulled scripts, resource abuse or anything else that can hinder the performance of our servers is forbidden! Doing so will result in account terminations with no refund!
  • TSF Computers is not a file storage site. Hosting is intended for website and websites only. You cannot make a full backup of your computer and save it on our servers.
    • Own Cloud although available to install, is not allowed. This is a 3rd party cloud backup script.
  • Payment is required on the date due, after that there is a 0.09% interest for late payment daily.
  • If an account is not paid for after 3 days, the account will be deleted along with all it’s data.
  • Maximum 200 emails sent daily.
  • TSF Computer only host your site. If you are having issues with WordPress or any other third-party programs, please contact them for support.